Businesses should research their market to understand their customers, the industry in which they operate and their competitors. Market research is an ongoing process that involves using feedback to drive decisions related to operating a business. Feedback can be collected through different processes, and the method chosen depends on what one is hoping to understand or discover about the market.
For many years, market research was seen as a luxury available only to the larger businesses with deep pockets. However, the past few years’ surge of small and medium sized businesses has made targeting and understanding one’s customers a critical means of survival. The Vitamin Shoppe Customer Satisfaction Survey is a form of market research designed to help the company improve customer satisfaction and loyalty.
Customer satisfaction surveys can be conducted through various means. They do not take a heavy toll on a company’s budget and very effective in uncovering customers’ needs, perceptions, and grievances. Once the feedback is collected, it takes careful analysis to come up with an accurate understanding or conclusion. If done right, the results of a customer satisfaction survey can make all business decisions smart ones. The Vitamin Shoppe Customer Satisfaction Survey will give the company the information it needs to make decisions that will enhance your future shopping experiences.
About the Vitamin Shoppe
The Vitamin Shoppe is a retailer of nutritional supplements headquartered in New Jersey. The company also operates stores under the name VitaPath in Canada. The Vitamin Shoppe offers about 8,000 different skus of nutritional supplements through its retail outlets and more than 20,000 through its retail websites. From the time the company opened in 1977, its mission has been to help individuals achieve their wellness and health goals. Today, the company operates more than 700 stores across the US, Canada and Puerto Rico.
How to Complete the Vitamin Shoppe Customer Satisfaction Survey
You will need:
- A valid Vitamin Shoppe store receipt with a survey invitation
- A PC, laptop or mobile device with Internet access
- A basic understanding of English
- Visit the survey site at www.vitaminshoppe.com/survey.
- Enter your customer number or your healthy awards number.
- Specify whether you have your receipt and select the store you visited.
- Enter your transaction ID and answer all survey questions truthfully.
- Fill out your contact information and submit the survey.
- Vitamin Shoppe Website: http://www.vitaminshoppe.com/