Unless they take the time and effort to reach out to their customers, business owners cannot find out if their customers are satisfied or dissatisfied with their shopping experiences. This is why Wingstop are conducting the Wingstop Guest Satisfaction Survey. The truth is, most guests will simply let positive experiences and problems go unnoticed. Therefore, business owners and managers may think everything is going well, when in reality they are losing clients each day due to negative experiences. The answer to this problem is to integrate guest satisfaction surveys into the daily operations. It does not matter what a business sells, the size of the business, the services it offers, or the industry it is in, each survey can shed light on why the business is succeeding and what it needs to do to improve.
When conducting a guest satisfaction survey, business owners should understand that people are busy. Therefore, surveys should not be complicated or too long. They need to be short enough that customers will actually complete them, but designed in such a way that business owners will have a clear picture of their customers’ views and concerns. The Wingstop Guest Satisfaction Survey is a short, simple online questionnaire you can complete within five minutes. Wingstop would like to know how you feel about them. They would like to know about your recent dining experience at one of their restaurants. If you experienced any problems, the survey will give you the opportunity to speak your mind freely.
Wingstop.com/Survey Details
| Survey Name | Wingstop Guest Satisfaction Survey |
| Survey Official Website | https://www.wingstop.com/survey |
| Purchase Required | Yes |
| Entry Type | By Online |
| Age Limit | 18 Years and Over |
| Survey Reward | Free Regular Fry |
| Entry Limit | One receipt per person |
| Receipt Expiry | 7 Days |
About Wingstop
Wingstop Restaurants Inc. is a restaurant chain of aviation themed, nostalgic restaurants focusing on chicken wings. Founded in Garland, Texas in 1994, the restaurant chain’s locations are designed following a 30s and 40s pre-jet aviation theme. Headquartered in Dallas, Texas, the company operates more than 650 restaurants.
The first franchised location opened in 1997, and by 2002 the company had served the world 1 billion wings, making it one of the fastest growing brands in the restaurant business.
How to Enter the Wingstop Guest Satisfaction Survey
You will need:
- A valid Wingstop restaurant receipt with a survey invitation.
- A PC or mobile device with Internet access.
- A basic understanding of English or Spanish.
Enter By Online:
- Visit www.wingstop.com/survey.
- Choose your preferred language.
- To begin the survey, enter the location number, ticket/check number, date of visit, and time of visit.
- Answer all survey questions.
- Enter your contact information to receipt the Wingstop offer.
- Submit the survey.
Enter By Online Video:
Conclusion:
The most important thing when it comes to a guest satisfaction survey is what the business does with the feedback. A guest satisfaction survey can be one of the best things to ever happen to a business if it uses the survey learn from its mistakes and build a better relationship with customers/guests. To thank you for sharing your opinions and thoughts, you will receive a free regular fry.
Related Links:
- https://www.youtube.com/watch?v=H_Qw7m7aNgk
- Wingstop Website: http://www.wingstop.com/
Service with a smile, good food at a good price
Absolutely awful customer service in Seguin Texas by an employee by the name of Enaja. I called about 12 minutes prior to arriving at Wingstop and I as put on hold. I heard probably ten customers orders placed but not mine. 12 minutes later I pull up to Wingstop still on hold. As I reach for the door I see Enaja pick up the phone and hit the button to hangup without so much as seeing I was still on hold. I immediately confronted her about it and she said O well we were busy. I said after all that wait you didn’t have the decency to see if I was still on hold you just hung up. She looks at me and said are you going to order or not. Sorry sorry excuse of an employee. If this is the customer service you provide then you obviously don’t need my money and I will take it elsewhere.
Excellent service
I would like to thank Brayden at Halfords Dewsbury 0736, for his invaluable help last night. The rear glass of my WAV mobility car had a it’s rear window broken at Asda, I called in to see if they could do anything. My son who has special needs was in the back, Brayden helped by removing the old glass then sealed it, with a temporary fix with cardboard & duck tape, while talking to my Bailey putting him at ease, words can’t explain how grateful I am, I use Halfords from time to time but on this occasion I didn’t buy a thing. But the help I received was exceptional to say the least, thank you Halfords for giving when you didn’t have to the world needs more Brayden’s.
Fantastic service at Chilwell Halfords as usual. Thanks again Rachel.
I eat at the Wingstop in Palmdale on 10th street, the staff is nice especially the manager she is fast to get your order done, her name is Maria. The wings are delicious, I recommend this place to everyone.
Place a family order at wing stop north state st. JACKSON MISS. GO TO PICKUP ORDER , NO potato salad no rolls after order them you have my phone number why not call it to save me a trip for nothing or my choice. Bad bussiness. Not the first time. 8:13 Wed.night.